> in fact, Uber drivers choose to drive for Uber, can choose to do something else instead
Funny that you take that as a "fact" and doubt exploitation. I'd wager most Uber drivers or prostitutes or maids or even staff software engineers would choose something else if they had a better alternative. They're "choosing" the best of what they may feel are terrible options.
The entire point of "market power" is to force consumers into a choice. (More generally, for justice to emerge in a system, markets must be disciplined by exit, and where exit is not feasible (like governments), it must be disciplined by voice.)
The world doesn't owe anyone good choices. However, collective governance - governments and management - should prevent some people from restricting the choices of others in order to harvest the gain. The good faith people have in participating cooperatively is conditioned on agents complying with systemic justice constraints.
In the case of the story, the initial agreement was not enforced and later not even feasible. The horror is the presumed subjective experience.
I worry that the effect of such stories will be to reduce empathy (no need to worry about Uber drivers - they made their choice).
> I'd wager most Uber drivers or prostitutes or maids or even staff software engineers would choose something else if they had a better alternative.
Yes, that's what I said, but you're missing the point: Uber provided them with a better alternative than they would have had otherwise. It made them better off, not worse off!
There's a thought (and real) experiment about this that I find illuminating.
Imagine that you are sitting on the train next to a random stranger that you don't know. A man walks down the aisle and addresses both of you. He says:
"I have $100 and want to give it to you. First, you must decide how to split it. I would like you (he points to you) to propose a split, and I would like you (he points to your companion) to accept or reject the split. You may not discuss further or negotiate. What do you propose?"
In theory, you could offer the split of $99 for yourself and $1 for your neighbor. If they were totally rational, perhaps they would accept that split. After all, in one world, they'd get $1, and in another world, they'd get $0. However, most people would refuse that split, because it feels unfair. Why should you collect 99% of the reward just because you happened to sit closer to the aisle today?
Furthermore, because most people would reject that split, you as the proposer are incentivized to propose something that is closer to fair so that the decider won't scuttle the deal, thus improving your own best payout.
So I agree - Uber existing provides gig economy workers with a better alternative than it not existing. However, that doesn't mean it's fair, or that society or workers should just shrug and say "well at least it's better today than yesterday."
As usual in life, the correct answer is not an extreme on either side. It's some kind of middle path.
So did factories employing children, before that was banned in the US. They still do in large parts of the world.