Maybe it’s a “but when it happens you’re screwed” situation. I’m thinking of the story of BMW’s battery safety fuse (the one that trips in an accident to protect first responders and the people in the car) actually tripping when you hot the curb or a pothole harder. It requires a very expensive trip to the dealer. Some of my Tesla owning friends keep spending time in the shop getting something about the suspension fixed 2-3 times already.

I have no idea if Chinese EVs are consistently better, Volvo can be seen as one and I don’t think they excel at reliability lately.

P.S. Software issues are reliability issues. The software is a core part of the car and its value proposition, you can’t discount them as “just software issues, not reliability”.