I don’t think a lot of people here have been in the typists room or hung out with the secretaries. There were a lot of people taking care of all the things going and this has been downloaded and further downloaded.
There was a time I didn’t have to do my expenses. I had someone just know where I was and who I was working for and and took care of it. We talked when there was something that didn’t make sense. Thanks to computers I’m doing it. Meaningless for sure.
My first boss couldn't type. At all. He would dictate things to his secretary, who would then type them up as memorandums, and distribute to whoever needed them (on paper), and/or post them on noticeboards for everyone to read.
Then we got email, and he retired. His successor can type and the secretary position was made redundant.