and I would ban fanboying such as your username

I agree with you, that it is irritating when people make sweeping statements that casually dismiss a lot of things as not existing when they do, but it's an endless arguement. Operating systems are not the problem, support is. Just making a good operating system isn't what drives adoption.

reducing _pain_ does. Nerds arent good at empathy, so the response is normally "just read x and use y" and call people stupid if they still cant figure it how to use it