I'm a manager too, but I'm also the new guy pushing the solution to a human problem: work management. SMAR, ASAN, MNDY, etc. Not only do people not want to be responsible for it (and in some cases simply be "not responsible"), not only is the internal solution "too time consuming", the only answer thus lands on hiring external consultants to implement and maintain massively-overkill-$olution$ in $aa$ like CRM, NOW, etc. which as you know, do not solve the same problems as the aforementioned SaaS.

"Now that I'm in management, I 100% get it." 100% and win or lose I am still going to fight it...