In my career I've deployed close to 100 different saas products at enterprise level and can tell you that most of the current crop are slapped-together half-finished dross with a huge sales and marketing team.

In the time it takes to deploy semi-bespoke saas, or while waiting for the current licence term to expire it would be very easy to develop a more suitable and much cheaper product in-house, this was true before AI tools and doubly so now.