It’s great advice.

If you can be intentional going in to a conversation then I think the chances to serving the other person through listening becomes much higher.

It’s truly a gift…offering someone your time and attention. Possibly the most valuable gift you can give - I don’t mean that facetiously.

The Gottmans talk about bids for attention. It’s random comments inviting the other person to engage.

This sounds really similar.

Yet it's simple, but not easy, which is usually a sign it's pointing at something real