Hey, "I'd like to see something like your product to help guide people through the right questions, rather than finding the solution"
This is exactly what we do, we ask you very deep question to collect context and make the results much better. We see by using Figr users become much clearer on what and why they want to build.
I understand on Credits bit, its hard to explain simply. Mainly defined it like one hour of design work or 1 screen.