As a specific example of this, the U.S. 18F team had helped the Forest Service a decade ago with implementing a requirement to help people get a permit to cut down a Christmas tree.

Although there was a software component for the backend, the thing that the actual user ended up with was a printed-out form rather than a mobile app or QR code. This was a deliberate design decision (https://greacen.com/media/guides/2019/02/12/open-forest-laun...), not due to a limitation of software.