Just to clarify. There is at least one chosen and contractually bound Mail Service provider in Denmark. Their terms are set in public tenders. The old state owned company - Post Nord - basically decide not to compete for the contract. A newer company - DAO - won the tender. What this means in legal terms:

Under law: DAO must comply with its postal permit obligations (nationwide service where offered, pricing transparency, quality monitoring). But there is no absolute legal universal delivery duty for all mail anymore.

Under government contract: DAO has a specific binding duty to deliver blind mail as defined in the tender it won - this is a contractual obligation, not a general statutory duty for all mail.

Be mindful that in principle the service provider could chose to not cover certain parts of the country. That has to be clearly stated in their terms of service. The Danish government are expected by the public to continue to subsidize delivery to people with special needs, in the contract identified as "blind mail"

And the reason the existing public corporation shut down service in Denmark

> citing a 90% decline in letter mail since 2000

So if I’m in Denmark and I want to send my friend a piece of paper with something written on it, what happens now?

I assume I have to go into the post office and send it as a parcel (at higher cost), rather than slapping a stamp on it and dropping it into the post box, but the effect is otherwise mostly the same.

From the article:

> Danes will still be able to send letters, using the delivery company Dao, which already delivers letters in Denmark but will expand its services from 1 January from about 30m letters in 2025 to 80m next year. But customers will instead have to go to a Dao shop to post their letters – or pay extra to have it collected from home – and pay for postage either online or via an app.

In other words they've just privatised the mail service.

More like contracted it out. You might be surprised at the amount of US mail that is delivered by contractors. They've just taken it all the way.

With a monopoly no less.

It's not a monopoly. While FedEx, UPS, DHL, and the likes are not obliged by law to deliver mail, they will certainly do it if the price is good. Even Uber does it.

Natural monopolies with no guard rails always end poorly

Are duopolies like iOS & Android much better? I used to trust the mail (in various European countries or the US for example). I don't have a good feeling about either Apple or Google. Especially not as a European, knowing that according to US law I have no rights.

Is letter/parcel delivery a natural monopoly? I think of systems with hard infrastructure that use the public way like roads, rail, and pipes.

I think the question is whether a competitor can become established. Can you run a mail delivery service if you only have local coverage? I don’t know. In the past, maybe you could use the national postal service to fill in the gaps as you scale up a delivery network, but I can’t see the established monopoly giving bulk discounts to a potential competitor. Trucks, vans, sorting facilities and workforces are very expensive to set up, and once they’re set up you can basically optimize them month by month etc. A new competitor has to speculatively spend an awful lot of money before they can deploy anything in any optimal way.

No hallowed skein of stars can ward, I trow, Who's once been set his tryst with Trystero.

But: You don't seem to aöbe able to pay the new provider in cash. You need to pay online or using an app. (I have no insights, just from reading TFA.)

> and pay for postage either online or via an app

No cash?

We keep optimizing systems, but human life doesn’t necessarily optimize along with them.

When a society becomes fully efficient, people start craving the slow, the physical, the intentional.

There is nothing worse, than a rotten mail delivery system:

https://expatcircle.com/cms/underrated-quality-of-life-indic...

Many USPS outlets seem to be run down. But in my experience, mail delivery is pretty solid. And there is indeed a country without postal mail service. Panama!

Will companies be willing to pay more to send junk mail if it is no longer largely subsidized? In this regard it could be a good thing assuming they don’t already have a regulation against junk mail there.

I know some people are mentioning a private provider who will be around. But they will charge a lot I’m sure, and this will continue to kill the practice of writing letters or sending greeting cards. It’s a bit sad knowing people will forget the value of a personal touch, and they’ll not know what they lost when all they do is send each other a text message or whatever.

Fifty years ago, I was given a coin bank styled after the red Danish Post letter box. That was in Solvang, CA. As these Danish immigrant-character communities (look also in Elkhorn, Racine, Greenville, etc) are little time capsules, you may have to travel to America to find a replica red slot to drop your letter.

The article wasn't clear how letters from outside Denmark will be handled, but maybe that's implicit in the Dao contract.

EDIT: maybe Royal Mail was never the Danish term, but I thought it was on a Lego set too...

Slightly related: In Finland all official mail from authorities will become electronic by default starting Jan 1st, 2026. There is the possibility to opt out. I am not convinced this is a wise direction. When Putin cuts a couple of sea cables again we are not able to access official communications. Yes, even elections are stored offshore.

Counterpoint: because most Finns think about Russian interference, the likelihood there's a tentative plan is high. Or you know, they call you. And in a country of 5m people, you can probably ask someone, who knows someone else, who knows whoever has that information in the government.

You can ask someone who asks someone who is in the voting register or what taxes to pay? Not convinced. 5 million are more than 50.

So, all they did was privatize their postal service. There will still have a postal service, but run by a private company.

I doubt this will end well, but Denmark is a small country so maybe it will work.

After a year it would be nice to see stats and compare delivery time, lost mail, cost between Dao and the old service,

It was already a corporate entity running it, just one owned by both Swedish and Denmark governments

https://en.wikipedia.org/wiki/PostNord?wprov=sfti1#

It is still the 2nd largest company in Sweden. They just gave up on Denmarks mail contract after the vast majority of people stopped sending mail and now another company is taking over the much smaller operation.

It's been decades since I wrote a letter and mailed it.

Writing some xmas cards right now and going to mail them in a bit. It's fun. You should try it out.

Fun to go shopping at craft fairs and give some money to indie artists for well made art. Send in the mail with a little note and stay in touch with old pals.

Which makes taking the time to send a letter have a lot of importance. I wrote a note to my mother and it meant a lot to her to get a hand written correspondence.

How long has it been since you needed to mail a physical document to a bank, a government department, or something similar?

I live in Sweden, and I can confidently say... Once.

As in, literally as long as I've lived here (11 years now) I mailed one thing by post and it was, somewhat ironically, a self-assessment form for an ADHD diagnosis from a company called Modigo.

I have received a lot of mail though, from the government also, so I'm not sure how that is gonna fly.

I mailed in my taxes last April, as I always have.

I mail documents frequently, but not letters.

Hours, for me.

Mail will arrive straight at the museum

Previously when it was announced earlier this year:

https://news.ycombinator.com/item?id=43278934

When this came up earlier in the month (Denmark gets ready to cancel Christmas cards https://www.economist.com/europe/2025/11/27/denmark-gets-rea... ) it seemed more like PostNord was just stepping back opening the market up to other 'rivals' to continue service.