Clearly this is bait but we have done nothing but be supportive of small accounts.
It’s still $29, we still are extremely generous on forgiveness and sponsorships, and we still prioritize the long tail.
70% of our business is smb/mm, and if you knew anything about us you wouldn’t make the statement you said above.
If we have done something to show otherwise I would love to see it so we can address it.
I guess I’ve got a lot of resentment for when I suddenly paid for 100k reserved errors suddenly that I didn’t remember asking for. I probably figured out I have control about it at some point and that’s why I decided to not do the Schlepp of changing the error reporting on all these small projects.
So while I can actually corroborate that your cheapest plan has not changed my takeaway is that changes to billing just make people unreasonably resentful. At least me.