I signed up for a Claude Teams account last week. File uploads were not working anywhere - web, desktop, Android app. As soon as I switched over to a personal account they worked again. Switch back to Team account, broken again with just a cryptic 404 error popping up.

They were broken for a week, I found several people talking about it on Reddit. But no word from Anthropic, no status page info.

I opened a support request, there was no response until 3 or 4 days later when someone messaged to say that it was fixed, and a status page related to it magically appeared.