I really don't get how people do research work (like finding good flight tickets, or comparing hotels to stay in for a trip) without a computer.

For a lot of people, time is more valuable than money.

They get on their phone and complete a task and move on.

Spending an hour comparing a dozen tabs on a computer to save $30 on a flight is less important than spending that time with their loved ones.

Yes exactly this. My time is more valuable than the research and headache.

I would understand if you saved $500 or more. If you are frequent flyer, that would add up.