I want to like it too.
Though, I wonder with any cloud provider of databases: why?
You’re basically giving your data to a 3rd-party to have access to and to be reliant on.
You have a backup of your source, but I bet many don’t have local non-cloud backups of their databases, maybe because it’s too much data to do easily, and everyone assumes the provider’s backups will suffice. This is a main reason I think that more recognized cloud brands like AWS and Azure are used.
We've paid for Scaleway's managed Postgres for almost 4 years at my previous startup. Small businesses don't always want to be managing a database.