I feel like a provider having the 'lest bad option' is a LOT different than 'locked in'. Locked in means that you are forced to keep using an inferior product even if a better option exists because you can't move your data; not having a better option is something else.
Lock-in usually just refers to a situation where switching costs are (perceived to be) higher than the net benefit, within some reasonable payoff period. It can include things like high cost to extract data, but it can also include things like network/social effects.
The latter is a huge reason companies strive to establish "platforms" and suites of connected apps - even if competition is cheaper/better in a vacuum, it still may not be worth the effort to switch if you're already established within an ecosystem. The goal is vendor lock-in even if they're not holding your data hostage (though they might do that too).
Yeah, I agree with that. I didn’t mean to imply that it had to be impossible to move your data.
However, I do think that it has to mean something besides “there are no other good providers of a service”. Integrations, platforms, etc make sense as being “locked in”, but not “no one else provides the service”
To me, the key would be, “if you were starting from scratch and weren’t using any service at all, would you choose a different one than what you actually currently use?”
If the answer is “I would still choose the one I am using”, then I don’t think that is locked in.
Locked in doesn't imply "inferior", nor it has anything to do with an option being better or worse.
Ok, it seems I don’t understand what locked in means then. What does it actually mean?
it means that the cost of moving from X is too high (be it in terms of time, cost or lack of suitable alternatives).
In the case of iCloud, for most people, it's probably a combination of convenience (no other tool is so well integrated with the OS) and cost (you can sorta replicate the combo of photos + files + vpn + fake emails, but it'll be more expensive and complex to maintain)
Yeah, VMWare post-acquisition is trying to help what the limits of lock-in are...