I am in the UK.

I got Microsoft's emails, did not want Microsoft's forced imposition of Copilot in my Office subscription (regardless of price), found the classic option mentioned in online forums, and managed to switch to it just before my renewal.

My 89 year old aunt on the other hand got stung for the unwanted forced upgrade. I had to call Microsoft, complained about them unfairly exploiting vulnerable customers, and eventually got a downgrade and the difference refunded.

What really annoys me about this - quite apart from the initial deception/misrepresentation - is I now expect Microsoft to pull similar tricks in future. A real disincentive to sign up to any other 'value-added' services.

Why make subscriptions so full of traps that consumers end up hating you? (Yes, I know, so some GM can hit this quarter's bonus)

That reminds me, having just cancelled Spotify (due to their price rise), Disney+ is next on the list. Maybe Netflix too.