No one gives a shit about anything anymore- Everything is just a job- either due to overmanagement or overwork. Look at how they recently butchered the new park hyatt tokyo redesign, one of the most iconic and enigmatic hotels in the world, reduced to "just another hotel". We're in a world where people have given up on going above and beyond, maybe because we're living in a society where intelligence and perceptiveness aren't rewarded and can't survive.