> “They didn’t apologize. They just told me it was protocol. I was expecting at least somebody to talk to me about it.”

I wonder how effective an apology and explanation would have been? Just some respect.

The school admin has no understanding of the tech and only the dimmest comprehension of what happened. Asking them to do anything besides what the tech company told them to do is asking wayyy too much.

Effective at what? No one is facing any consequences anyway.

More's the pity. The school district could use some consequences.

Except for the kids who experienced the “rapid human verification” firsthand.

Not a bad point, but a fake apology is worse than none.

Maybe an apology from the AI?