Honestly, where do people live that the DMV (or equivalent - in some states it is split or otherwise named) is a pain? Every time I've ever been it has been "show up, take a number, wait 5 minutes, get served" - and that's assuming website self-service doesn't suffice.
They are not the government and should not have this vast, unaccountable monopoly power with no accountability and no customer service.
the government probably shouldn't either?
At least the government is normally elected.
Most of it kind of isn't. When was the last election for FCC commissioners or US Attorney General or federal district court judges?
The government tends to get out of their way to have accountability and customer service.
Honestly, where do people live that the DMV (or equivalent - in some states it is split or otherwise named) is a pain? Every time I've ever been it has been "show up, take a number, wait 5 minutes, get served" - and that's assuming website self-service doesn't suffice.