They guarantee the dashboard will be green 99.999% of the time
I take dashboard is not covered by SLA?
The dashboard is the SLA.
IIRC it takes WAY too many managers to approve the dashboard being anything other than green.
It's not a reflection of reality nor is it automated.
I take dashboard is not covered by SLA?
The dashboard is the SLA.
IIRC it takes WAY too many managers to approve the dashboard being anything other than green.
It's not a reflection of reality nor is it automated.