There are lots of Saleforce customers getting hacked. [1]
> Insurance giant Allianz Life, Google, fashion conglomerate Kering, the airline Qantas, carmaking giant Stellantis, credit bureau TransUnion, and the employee management platform Workday, among several others, have confirmed their data was stolen in these mass hacks.
Perhaps it's bad security defaults which are in some sense user error, but when it becomes common pattern then I think the company needs to make systematic fixes.
Compare with many Snowflake customers getting hacked.
[1] https://techcrunch.com/2025/10/03/hacking-group-claims-theft...