> No, I never said they deserve it.

That's the gist of your argument. They're not a "serious business", therefore it's their fault. Let's not mince words.

> It happens, I've helped recover from it, and it doesn't take an AI running amok to do it.

Again, losing a database is not the issue. I don't know why you fixated on that. The issue is that most modern software is buggy and risky to use in ways that a typical business is not well equipped to handle. "AI" can only make matters worse, with users having a false sense of confidence in its output. Thinking otherwise is delusional to the point of being dangerous.