A fair system? This is nothing more than theater, necessary to get cheap labor. What about giving mechanics an hourly rate, just like the rest of the world?

A person achieved that time to do the work. What is theatre about that?

An hourly rate punishes mechanics who work fast, don't you think?

The book time provides consistency within and across dealerships. Would you accept paying twice as much for a repair if they assigned a new mechanic to your job?

The one thing I've heard consistently from people in that business is "You won't last long if you can't beat the book," something experienced mechanics do on a regular basis.