This, plus they get used to the non-warranty rate, so when they have to warranty work at the lower rate, they feel cheated.

For years, it was difficult to hire licensed mechanics at Hyundai dealerships due to the massive recall of the 2.4L engine. Since Hyundai had to eat the losses of offering a lifetime warranty to owners of that engine, recalls and product improvements, mechanics bore some of that financial burden when Hyundai provided a low labor rate to them. They would spend days swapping an engine and watch a lube lane mechanic out earn them.

I despise the idea of leasing, but in a world where nothing is built to last any more, there may not be much of a choice for people just trying to get from point A to point B.