Hetzner is very annoying to start. Asks for ID, might reject the id without reason, might reject your order saying they don’t trust you even if you offer to pay in advance.
Support is super cold and dismissive too.
Didn’t try ovh but can’t imagine it is much worse than hetzner.
My experience with Hetzner Support was different. I ask technical questions and they respond with correct technical info and guidance on processes like domain transfer etc. Idk how they respond to non-technical questions.