I would guess that most (?) decisions involving salespeople and the c-suite are relationship based. My entire industry runs more or less on personal relationships (commercial construction). In my case, virtually all of the work I sell is to people that trust me to deliver because I have repeatedly done so in the past. Every time I get a new customer I aim to build a relationship and deliver the best possible product I can so I get more work in the future, there’s always another guy with his foot jammed in the door waiting for you to fuck up and swoop in.

When it comes to stupid decisions in the c-suite that affect me at work, I use Colin Powell’s advice to ‘disagree, but commit’. The COO isn’t going to appreciate me calling him an idiot because of some policy he put into place. I comply and move on with my life. If the bullshit stacks up too high, move on.

In same industry, our head of customer relations was asked recently, why did we award the job to x company? His reply hilatiously was: "i had lunch with him last, thats really how it works", made me chuckle. You must grease the wheels...always.