Its totally unacceptable that a customer, albeit a very skilled one, has to reverse engineer ASUS's code to solve this problem And even more unacceptable that all an executive would have to do is hand their engineering team this article and they are hand held through fixing it.

Asus has what looks like some great offerings and they are just loosing customers over the simple stuff. Dell has the same kind of problems. I have had a XPS with dual graphics since 2017 and only in 2023 did I finally get the magical combination of drivers and "old" firmware such that its perfectly stable. Of course its thunderbolt dock has a firmware issue where it detects external TB drives wrong about 50% of the time when it wakes from sleep. I just know its some bone head firmware code similar to this issue.

Message to the CEOs of these companies: Stop outsourcing your firmware dev to the lowest bidder! One can argue its kinda of the easiest part to get right! And then have a support channel that recognizes technically gifted people and fast track their issues to the top of your backlog! It will pay for itself in sales I promise!