I wasn't complaining, I was noting that the commenter was not comparing apples to oranges. They are using a 3rd party slicer (not the one that came with their printer, which is the old Makerbot Desktop) and an alternative firmware, but claiming that their printer was just as easy to use as a Bambu Labs product.

It's like trying to compare installing Gentoo on an old Lenovo and a Macbook Pro - yes, they both work fine, but the amount of work that one might have to do to get one of them to work reliably is much different than the other. Once you get them working, sure, they are reliable, but obviously most people would rather not have to flash an alternative firmware, etc.