Maintainers owe users absolutely nothing.
This is how open source was back in the day:
- Someone puts code out there
- You fork, then use code. Maybe you change it, put it out there
- Someone forks it back if they like the changes
That's it. No one owes anyone a single thing except following the terms of the license.
Want a change? Do it your self, pay up, or fuck off and wait for someone else to maybe do it, or not do it at all, depending on how they feel.