Congratulations to us. Enshittification has come to museums.

As tfa states, physical exhibits - especially interactive ones - require extensive maintenance. Expensive maintenance is, well, expensive. Must cut costs. And here we are.

Reminds me also of the apocryphical story of a McDonalds mba. They needed to cut a few million dollars and noticed that removing ten sesame seeds from the bun of a Big Mac will do it. Ok, great, but repeat enough times and soon customers will notice.