> we support 0-day retention, and we don’t train models on customer data.

Checks out the website[1]:

> By default, all media associated with a recording is retained indefinitely. If needed, you can request early deletion of this data at any time via our API.

Data shared with 25 "subprocessors", some of who also retain data indefinitely. Yikes!

[1]: https://security.recall.ai/

There's no contradiction. One statement is about the default, the other is about the possibility.

The contradiction is that some of those sub-processors retain data indefinitely[1], with no possibility of deletion.

[1]: https://arstechnica.com/tech-policy/2025/06/openai-confronts...