Interesting. I've found going inside to be much slower because the cashiers are so busy with the drive thru. I guess this probably varies from brand to brand, if not store to store.

Definitely "Dunkin" (as it's called now) can fuck right off. (And don't let this old man get started on store employees that allow a caller on the phone to take higher priority than a customer standing in front of them.)

> caller on the phone to take higher priority than a customer standing in front of them

Oh. That triggers one horrific memory.

I was buying some bread at a nice local bakery. I wanted a few items. While three or four of us were in line, someone called in. The in-store employee pulled the last loaf of one variety off the shelf to reserve it for them.

When I complained, the manager told me that that was the correct move and they supported the decision. I suggested that polling the people who were actually in the store - actual, not just potential customers - before giving away the last loaf is probably wiser.