How many times has AWS refunded you a five figure bill? I've heard stories from people who got refunded but were told that it would be the first and last time they would get a refund.
How many times has AWS refunded you a five figure bill? I've heard stories from people who got refunded but were told that it would be the first and last time they would get a refund.
I think I'm up to two five figure bills and two six figure bills refunded for various companies/clients. On one account, we had about $70k refunded, then a year or two later $130k. The normal monthly spend was closer to $30k.
There were no warnings or "don't do it again". They, very reasonably IMO, asked us to essentially explain how and why this happened and how we'd stop it happening again. They then provided some additional guidance and resources around those areas. In the one case where the charges were due to compromised credentials, they asked us to rotate all of our access keys before they issued the refund.
Completely anecdotal and slightly dated information, but that's been my experience.
Thanks for the anecdotes!