Pharmacists are a fantastic example. My pharmacy is delivered my prescription by computer. They text me, by computer, when it's ready to pick up. I drive over there … and it isn't ready, and I have to loiter for 15 minutes.
Also, after the prescription ends, they're still filling it. I just never pick it up. The autonomous flow has no ability to handle this situation, so now I get a monthly text that my prescription is ready. The actual support line is literally unmanned, and messages given it are piped to /dev/null.
The existing automation is hot garbage. But C-suite would have me believe our Lord & Savior, AI, will fix it all.
The only way AI could fix this if it said "replace the pharmacist with a vending machine and hire a $150k junior engineer to make sure the DB is updated afterwards", which you never know, Claude Opus 4 might suggest. At that point, we'll know AGI has been achieved.