> Some examples of these highly exposed jobs include customer service representatives, accountants and software developers.
We seem to be in this illogical (delusional?) era where we are being told that AI is 'replacing' people in certain sectors or types of work (under the guise that AI is better or will soon be better than humans in these roles) yet those same areas seem to be getting worse?
- Customer service seems worse than ever as humans are replaced with "AI" that doesn't actually help customers more than 'website chatbots' did 20 years ago.
- Accounting was a field that was desperate for qualified humans before AI. My attempts to use AI for pretty much anything accounting related has had abysmal results.
- The general consensus around software development seems to be that while AI is lowering the barrier of entry to "producing code", the rate of production of tech debt and code that no one "owns" (understands) has exploded with yet-to-be-seen consequences.
> "The general consensus around software development seems to be that while AI is lowering the barrier of entry to "producing code", the rate of production of tech debt and code that no one "owns" (understands) has exploded with yet-to-be-seen consequences."
^ This. (Tho I'm not sure about it being "general consensus".) Vibe code is the payday loan (or high-interest credit card) of tech debt. Demo-quality code has a way of making it into production. Now "everyone" can produce demos and PoCs. Companies that leverage AI as a powerful tool in the hands of experienced engineers may be able to iterate faster and increase quality, but I expect a sad majority to learn the hard way that there's no free lunch, and shipping something you don't understand is a recipe for disaster.