The current offerings, like SAP, GE tools, etc.. Are so over-complicated and bloated, that most of the money spent is just to figure out how to configure them.
Most people hate SAP but don't know what to do. Caught in catch-22, they hate it, but don't trust any other options.
== Most people hate SAP but don't know what to do. Caught in catch-22, they hate it, but don't trust any other options==
I think it is worth pointing out a little nuance I learned while working at SAP.
- The IT department tends to hate SAP due to its insane complexity and never-ending configurability.
- The business users (procurement, A/P, finance, etc.) tend to like it because once it is set up, it “just works” for them.
It’s important to know that the buyer and user might be different folks/departments.
That does ring true.
I've seen the sausage being made, so no longer want to eat it.
But the users, still think it is good enough. They don't see the ugliness on back end.