I've been thinking about something similar. I think there's a market for "local handmade software" in cases like that, where a software developer can come in and build a little system tailored to a specific problem they have.

My dad has been a solo fabricator for most of my life, and what has always struck me was the way people came to him with jobs. Sometimes they'd show up with drawings and detailed designs, but mostly they'd just ask him to come look at something (or bring a photo), and describe the problem. He doesn't know CAD, so the drawings he makes are mostly just on napkins. The customers quite literally didn't know what they were getting before they got it, but that is fine, because they don't know what they want either.

I wonder if there's an analogue to that for software. A freelance local software developer these small businesses could go to if they had a process problem they'd like to solve.