> Tesla fans need to do a quick exercise in empathy right now. The way they are discussing this case, such as claiming the plaintiffs are just looking for a payout, is truly appalling.

> You should put yourself in the family’s shoes. If your daughter died in a car crash, you’d want to know exactly what happened, identify all contributing factors, and try to eliminate them to give some meaning to this tragic loss and prevent it from happening to someone else.

> It’s an entirely normal human reaction. And to make this happen in the US, you must go through the courts.

This (especially the very last point) is crucial. Whenever there is any kind of error or mistake by a big corporation, more often than not, its immediately covered up, nothing is admitted publicly. But when a lawsuit is involved, the discovery process will lead to the facts being uncovered, including what the company knows.

I am glad that they were able to uncover this. Someone I know lived in an apartment complex that was made uninhabitable due to an obvious fault on the owner, but they didn't get a straight answer about what happened until they sued the owner and got the details in discovery, a couple of years after the incident. This is the only way to get to the facts.