As a doctor, I often get asked when I'm going to be replaced by AI, or if AI can help in my work.

The reality is that our work efficiency could have been made so much efficient with a bit of decent user-friendly software that is optimised for the user.

I also love computers and IT, but as a result I understand highly-optimised (usually open source) software.

The proprietary system we have at work is a mess. Inconsistent widgets, some keyboard shortcuts for some dialog boxes, but not for others. Lots of forms that need filling that I shouldn't be having to fill out (it's the same every time but I have to go through the whole process just to speak to a patient over phone).

As others have mentioned here, senior doctors used to look at the patient, and give their opinion. Admin and junior doctors would turn it into action in a safe way, following protocol and prescribing advice to make it happen.

These days senior doctors are checking in their patients themselves, clicking through many menus to order blood tests, checking out their patients, writing their patient letters, and basically sorting out the majority of the admin for enacting what they recommended should happen.