I love that the employee’s (CEO’s?) response to a “there’s no pricing on your website” comment is a link to a review on another kinda random website of a testimonial that getting pricing from them sucks and was marginally above the baseline of “the customer didn’t get scammed.” Ringing endorsement, along with the implied “we’ve been doing this ten years and still haven’t been able to implement self service sign up or even an html pricing page on the site.”