I've been looking to take my kids to an observatory, but the logistics makes it tricky (travel + night time), so I have been searching for online services where you can get a guided tour, with "hands-on" telescope control, but have so far come up short. It needs to be guided, since I know very little about astronomy and telescopes.
Try to see if there’s a local astronomy club. They tend to routinely have field nights where folks bring their equipment out, point it at something interesting and let the public engage in the activity.
https://skyandtelescope.org/astronomy-clubs-organizations/
listing of clubs
[Edit: map locations are "aspirational". You will need additional research]
Thanks for the tip, but night + travel outside of the city, is why I'm looking for something online