love this feature and hope to see more of it
> We're working on an escalateIssue tool that will allow AI Agents to report issues directly to us, so we can know they are happening faster and fix them.
If AI chat interfaces are the new browser / search, then MCP support workflows are the new intercom
The Honeycomb MCP server has a similar tool call. How long until we get MCP support workflows and mixins as a standalone SaaS?