I'm saying they don't sell.

Some times people want them so badly that they will self-organize and collaborate outside of a market to make them. But a market won't supply them.

And yes, it's a mix of many people not being competent enough to see the value on them, markets putting pressure on companies to listen disproportionately to those people, publicity having a very low signal to noise ratio that can't communicate why a tool is good, and companies not respecting their customers enough to build stuff that is good for them (that last one isn't inherent to a market economy, but it near universal nowadays).

Either way, the software market just doesn't sell tools as useful as the GP is talking about.