> proving to the support underling that you know how to run your equipment for the first 20-30 minutes
I usually speedrun this by telling them something like: I am hardwired to the modem and seeing T4s in the log.
> proving to the support underling that you know how to run your equipment for the first 20-30 minutes
I usually speedrun this by telling them something like: I am hardwired to the modem and seeing T4s in the log.
> Great. Glad to hear you are connected via hard wire Mr. teeray.
> Please wait a moment while I check on some things on your account.
> Thank you for your patience. Can you please confirm for me that you see a green light on the top of the device? Can you tell me whether the light is blinking or is solid?