I honestly find it difficult to believe it could make knowledge transfer easier than, let's say, a template for the employee to fill out. It (knowledge transfer) is such an unstructured thing and differs wildly from post to post, and from company to company.
I imagine there would be a benefit if they are using an llm to understand key pieces of information (such as we use kubernetes); it could then just know what questions should be asked around that subject area to ensure enough details are captured as part of a handover. I can imagine it as being a template but on steroids.
That makes more sense, but supposedly companies would only need to use the model once to create the templates, which makes it a bad business model...?
Also, I have to admit I did not spend too much time reading the site. I have no idea if this is actually the case...