So the thing about "crime" is that everyone is doing it daily, and just not knowing/being caught. The whole "we'll report on political opponents" is absolutely the value of the software, it's just not reporting anything they can use in court, so it's just boring spying.
The cynical take is that the whole "law-abiding citizens" differentiation is just a way to say "I want this focused on out-group, not targeting in-group bad guys we're not interested in prosecuting". Think about who runs around saying "true Americans" or "patriots" to mean "my coalition" as opposed to a more objective definition.