Former racker here. When RAX laid me off, I was told there was no other place for me to go (which was not true). I loved my time there and the people I learned so much from and loved working with. It hurt. I had fantastic managers who did care, but the company changed and looking back I shouldn’t have been surprised. Cog in the machine. When I was a manager elsewhere I tried to show the same care my previous managers did. I cared even if those at the top didn’t.