For one thing the ChatGPT web interface is useful for much more than just programming. If you're already paying for a sub, it makes sense to cut and paste instead of making additional payments for the API. On top of that people have different thresholds for the efficiency gains that warrant becoming dependent on someone else's project, which is liable to become paid or abandoned.
Yeah, I can ask ChatGPT to "do some web research, and validate the approach/library/interface/whatever", which is a useful feature to me.