Not sure how the current situation is better. Being stranded with no way whatsoever to access most/all of your services sounds way more terrifying than regular issues limited to a couple of services at a time

> no way whatsoever to access most/all of your services

I work on a product hosted on Azure. That's not the case. Except for front door, everything else is running fine. (Front door is a reverse proxy for static web sites.)

The product itself (an iot stormwater management system) is running, but our customers just can't access the website. If they need to do something, they can go out to the sites or call us and we can "rub two sticks together" and bypass the website. (We could also bypass front door if someone twisted our arms.)

Most customers only look at the website a few times a year.

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That being said, our biggest point of failure is a completely different iot vendor who you probably won't hear about on Hacker News when they, or their data networks, have downtime.

The portal was down for most of the day and accessing any resources from the portal once the portal was up was not possible.

You were able to manage everything through the command line the entire time.

Now I will admit I am more of a point-and-click person; but if I had to I could have figured out how to use the command line.

AND: A lot of shops use tools like Terraform / tofu, which means they manage their environments with scripts instead of point-and-click.