> then its their problem not yours

this is the main advantage of cloud, no one cares if the site/service/app is down as long as it's someone else's fault and responsibility.

I don’t know. Hours into the recent AWS outrage (when it was already being covered by mainstream news) everyone at work was running around with their hair on fire trying to figure out how to get our services back up. I even saw a 700 person Teams meeting.